Refund Policy ~

Effective date: 23-05-23

Thank you for choosing DAN Law & NLRC. We want to ensure your complete satisfaction with our products and services. This Refund Policy explains our guidelines for refunds and applies to purchases made on our website.

Digital Products and Services

Course Subscriptions: We offer online course subscriptions that provide access to our educational content. Once a subscription is purchased, it is non-refundable. However, if you encounter technical issues or have concerns about the content, please contact our support team, and we will be happy to assist you.
Study Materials: If you have purchased digital study materials from our website, such as e-books or downloadable resources, these items are non-refundable due to their nature as digital products.

Physical Products

Books and Printed Materials: If you have purchased physical books or printed materials from us, we accept returns and provide refunds for damaged or defective items. Please contact our support team within 2 days of receiving the product, and we will guide you through the return process.
Shipping Costs: Please note that shipping costs for physical products are non-refundable unless the item is damaged or defective.

How to Request a Refund

To request a refund for eligible products or services, please contact our support team at danlaw.ltd@gmail.com. Provide your order details and a clear explanation of the reason for your refund request. We will review your request and respond to you within a reasonable timeframe.

Refund Processing

If your refund request is approved, we will process the refund to the original payment method used for the purchase. Please allow 5 days for the refund to be reflected in your account, as processing times may vary depending on your payment provider.

Exceptions

Please note that certain products or services may have specific refund policies or may be non-refundable. This may include special promotions, discounted items, or customized services. Any such exceptions will be clearly stated on the respective product or service page.

Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

If you have any questions or concerns about our Refund Policy, please contact us at [email address]. Our support team is here to assist you and provide further clarification if needed.